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Toshiba Business Solutions uses our business App to improve team productivity

April 10, 2012


Resetting your processes.

With added success brings added challenges. This is especially true for Toshiba America Business Solutions. One of the most recognizable company names in the world, Toshiba is a global company serving many sectors.

One Toshiba division of note is the Electronic Imaging Di- vision (EID). Comprised of 2500 strong members, including field representatives across North America, Professional Services employees in this Toshiba division carry out mobile assessments on location at businesses and organizations, advising them on their current usage of various in-house electronic and imaging devices. Large enterprises and various business subsidiaries benefit immensely from the electronic expertise and recommendations that Toshiba Professional Services personnel provide.

While business is great for Toshiba’s EID, its management team knew there was room for improvement.

“We were using paper forms in our mobile assessments and thought that there had to be a better way to process collected data and improve results,” says Matthew Bull, Man- ager of Solutions Design and Implementation for Toshiba’s Professional Services group.

Recording the location of printing and other devices through- out the premises of a business, examining floor plans and other data, this was all information that was traditionally entered into paper forms. The process of transferring this collected information and subsequently entering it into the back office system was not very efficient.

Bull and his team decided to implement ProntoForms, a mo- bile forms application and solution that works on any major smartphone or tablet and with popular cloud computing services. ProntoForms also ties in to any back office system.

Deploying ProntoForms in the field on Toshiba tablets, Toshiba was able to significantly cut down on processing lag time. Bull and his team have taken advantage of ProntoForms features such as lookup and geo-stamp, to name a couple.

“ProntoForms has helped our division tremendously in consolidating processes. In fact, we now have company people refusing to use paper forms.”

As for the future, Bull is intrigued by the cloud computing options with which ProntoForms is compatible, including Google Docs.

Read the full case study here

Connecting businesses with the right smartphone and App for the job

March 27, 2012


The pen is mightier… with the form!

Samsung was launching the Galaxy Note in Q1 2012 with AT&T. Samsung and AT&T were looking for the ultimate business App that would take full advantage of the device platform and showcase all of its innovative features – including the new large screen and S pen. Enter ProntoForms, the full business App solution for a broad cross section of different business verticals. Scan bar codes, capture signatures, Geo stamp form submissions, add photos to forms… a veritable business test track for the Note.

The kick off TV commercial was aired during the Super Bowl, and the Galaxy Note was offered for pre-order on AT&T’s web site – featuring only one business App solution – ProntoForms.

This is a great example of bringing together business partners to package new and innovative business mobility solutions. To visit the portal page and learn more about the AT&T, Samsung and ProntoForms click  here