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Our business app connects pilots to flight operations center to improve business efficiencies

September 15, 2012 , , , , , , , , , , , , , , , , , , ,

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The following is the introduction of an AT&T case study on how our mobile business app improves productivity for one of America’s largest fractional corporate private aircraft companies – Avantair. Download the full case study here

For Avantair, efficiencies soar with mobile applications

About Avantair

Founded in 2003, Avantair is a fractional ownership air travel company headquartered in Clearwater, Florida. The company provides clients on-demand flights for both business and personal travel across North America, the Bahamas, and the Caribbean. Avantair exclusively flies the Piaggio P.180 Avanti aircraft; its speed and fuel-efficiency allow Avantair to offer better service at lower cost.

Situation

With its leading fuel economy, fly-when-you want scheduling and convenient monthly billing, Avantair makes travel extraordinarily efficient. Yet the company’s internal operations were slowed by paper-based business processes. Pilots sifted through pages of travel charts and checklists to plan and conduct flights. Communication from cockpit to operations center by fax and phone could be inconsistent, causing a lag in data transmission. Submitting flight data and paper expense receipts for invoicing was inconvenient and imprecise. To keep up with its own high standards of operation, Avantair sought to update its processes and improve communication between pilots and office staff.

Solution

Avantair introduced tablet computers equipped with ProntoForms from AT&T for on-board document access and data entry. The company has quickly created dozens of electronic forms for pilots to use when they’re on the ground within this one environment. Tablets connect to back-end systems, enabling near real-time two-way transmission of flight information and operating updates, while MobileIron VSP from AT&T, a mobile device management application, helps to provide a high level of security for the data. The solution cuts out wasted time and bulky paper piles, and it reduces security risks of paper-based processes while trimming invoicing time by weeks.

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